It is possible for us to allow this through. Can you please use the Support Section of Portal to schedule a callback at a time that suits you when you will have the device with you to troubleshoot?
Can you add a solution here so the rest of us can add this as well.
We have requested what domains Life 360 use so we can show how to whitelist them. Unfortunately the only solution at the moment is to unlock the following categories;
We'll update again if Life 360 come back to us.
I would like to know about an update to this issue too, please.
Today (17/01/2019) we are releasing a change to our categorisation system that will put Life360 into it's own category. This means you will be able to allow (or block) Life 360 on it's own.
Steps to manage will be:
By default we will allow Life 360 in Play, School and Study but it will be blocked in Sleep for all age categories.
It's in the process of being released, if you could check tomorrow or later tonight.