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Family Zone and Mobile zone installed but not working

So we have installed FZ and MZ on all devices and our desktop. All routines have been setup as suggested but the kids still have access to everything they want. There does not seem to be any app or website that they cannot access. Nothing is blocked, everything is available.

What am I doing wrong?


8 people have this question

Hi Michael,


I can see that you spoke to one of our agents more recently on this issue. If it is not yet resolved, please let us know.


Regards,

David B

So somebody did help me but the my son can still do whatever he wants and does not appear to be impeded by Mobilezone at all.

Hi Michael,


Sorry to hear it has not been resolved. 


If you need assistance please contact us on 1300 398 326 so that we can help over the phone. Else you can book a call back with us by going to https://www.familyzone.com/contactus and clicking on the schedule a call back links at the bottom of the page.


Regards,

David B

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