Why do I need to install Family Link?

When initially setting up or accessing the Google play store on an FZ ONE, you will be required to sign into a google account, or create a new account, if the device owner doesn’t have one. When creating a google account for a child under the age of 13, the account needs to be linked to a supervising google account (personal email address) using Family Link.


Pre-requisites 


All Steps below should be performed by the parent. 


Not logged into Google Play

These steps only need to be followed if a google account was not configured during the initial phone set up and you have not yet logged into Google Play.

  1. On the FZ ONE, open the Mobile Zone App and click on the settings (COG) icon in the top left corner

  2. Enter in your Family Zone Parental Pin

  3. Toggle Off Device Restrictions

  4. Reboot the FZ ONE

  5. Open Google Play - select Sign In if you are not already signed in

  6. Sign in using your Child google account

  7. After entering the email and password, you then need to give parental permission

  8. Sign in using your Parent google account

  9. Agree to Google’s Privacy and Terms

  10. Select Next

  11. Enter in the device name, then select Next

  12. Review currently installed apps and decided if you want to restrict access. Select Next at the bottom to continue. Note: App settings can be changed at any time.

  13. Select Next to activate the Family Link Manager

  14. Select Activate this device admin app. Note If you got an error “x`”, go back and complete steps 1-3

  15. Accept all Google service settings

  16. Select Next

  17. Select Done - Family Link is now activate on the FZ ONE

  18. Open the Family Zone app

  19. At the bottom there select the warning message Device restrictions are turned off

  20. Enter in your Family Zone Parental Pin

  21. Toggle On Device Restrictions

  22. Select the back arrow in the top left corner to exit out of parental settings

  23. Family Zone and Family Link should now both be successfully installed and activated on the FZ ONE


Already logged into Google Play

These steps only need to be followed if a google account was not configured during the initial phone set up and you have already logged into Google Play.

  1. On the FZ ONE, open the Mobile Zone App and click on the settings (COG) icon in the top left corner

  2. Enter in your Family Zone Parental Pin

  3. Toggle Off Device Restrictions

  4. Reboot the FZ ONE

  5. Open the Goolge Family Link application

  6. Select the signed in Child account

  7. After entering the email and password, you then need to give parental permission

  8. Sign in using your Parent google account

  9. Agree to Google’s Privacy and Terms

  10. Select Next

  11. Enter in the device name, then select Next

  12. Review currently installed apps and decided if you want to restrict access. Select Next at the bottom to continue. Note: App settings can be changed at any time.

  13. Select Activate this device admin app. Note If you got an error “Blocked by Family Zone”, go back and complete steps 1-3

  14. Accept all Google service settings

  15. Select Next

  16. Select Done - Family Link is now activate on the FZ ONE

  17. Open the Family Zone app

  18. At the bottom there select the warning message Device restrictions are turned off

  19. Enter in your Family Zone Parental Pin

  20. Toggle On Device Restrictions

  21. Select the back arrow in the top left corner to exit out of parental settings