When you first create a Zone in Family Zone, you will be set as the Primary Parent and Zone Owner. As the Zone Owner you have special rights including the ability to create other parents in your family. This guide describes the role of the Parent and Zone Owner.
Full account access
The Parent role allows full account access including rights to create additional parents and family members, maintaining Family Zone settings, billing and support help.
Modify family members
Parents have the ability to set custom settings for their Zone users.
Unrestricted internet access
By default, Parents are not blocked or tracked in the Family Zone. This setting can be changed by users with the Parent role.
Receive email notifications and usage reports
Users with the Parent role in Family Zone will receive account notifications and periodic usage reports for their family.
Can another parent become the Zone Owner?
No, the Zone Owner cannot be modified once the account is created.
How many parents can an account have?
An account can have any number of family members with Parent access. We caution the use of this feature and suggest it be limited to one or two parents maximum.
What can I do with parent access?
Parent access allows users to receive usage notifications, access requests, customise routines, internet access, controlled social, device features.
Why can't I give my kids parent access?
If kids have Parent access, they can log into the Family Zone Web Account or Zone Manager App and change their internet access and routines.
Why can't I use the same email address for all parents?
We require a different email address for each Parent as we send account notifications, usage reports and more.
Can I have the same PIN for all parents?
You can but it's not recommended.
Does Family Zone track usage for parents?
Parents and adults are not tracked by default however this setting can be changed.
Can you see my bank details?
No, we cannot see any secure information such as banking details, superannuation details, email contents etc.
Can I filter adults?
Yes, the Adult Profile can be modified to include blocking on certain categories at your discretion.